Frequently Asked Questions

A core objective of the DFM is to provide valuable services to its listed companies which will reduce their efforts and costs if they were to appoint a third party or manage internally, as many of the services are electronically available via eServices on the DFM website. Issuer services are categorized upon your needs and include Sharebook Services, Corporate Actions Services, AGM and EGM services, and many other services related to communications and investor relations.

You can  request for an electronic connection to your sharebook. Otherwise simply request customized reports based upon your specific needs as and when it is required. Each of the above options have different features and advantages and are subject to fees.

eSAR, the Electronic Shareholder Analysis Report is a web based interactive reporting tool for measuring, managing and analyzing corporate financial performance in terms of investor behavior and share price index to maximize its effectiveness and optimize the returns - both financial and strategic. Understanding share performance allows listed companies to be more efficient in defining corporate strategy and long-term vision.

Yes customized reports are available subject to fees.

The relevant notices are circulated directly via email to the company official and main contact with the DFM. 

Within two weeks of receiving the invoice.

Corporate Actions are effective on the book-close date. 

According to the date on the official notification from the company.

Yes, they enjoy all the services provided by the CSD. 

A private company is one where its shares are not traded on a market. The transfer between shareholders can be executed by OTC “over the counter'" requests.

Securities of a dual-listed company are listed in more than one market.  

• Transfer from a company to a board member
• Transfer between company’s board members
• Transfer of securities from a listed company’s account to employees

No. You can subscribe to Dubai CSD's eSAR, the Electronic Shareholder Analysis Report, a web-based interactive reporting tool for measuring, managing and analyzing corporate financial performance in terms of investor behavior and share price index to maximize its effectiveness and optimize the returns - both financial and strategic.

The subscription period is for one year expiring at the end of each December for each year, and the first subscription-year shall be from the date of application until the end of December of the same year.

DFM has dedicated Issuer Affairs and CSD teams to ensure your requests are responded to swiftly. The time-frame taken to complete a service request depends on the nature of the request, most service requests are fulfilled within two working days. However, sharebooks usually issued with the book closing date specified by the issuer, if the requests are received one day a head. 

eServices allows you to submit and track the progress of your requests online. 

Settlement is completed after two market days from the trading date.