Yes you can. You need to submit an official request for an annual subscription for the electronic connection to the CSD Equator system AS400. The letter should specify the following:
- No. of usernames required.
Each username’s authority level (view, entry, post, approve)
- Attach related fees of annual and installation fees (please refer to the Services Catalogue & Fees.
Note: the custodian member may request to change the authority level of a certain username in writing (not subject to fees), or re-set the password, or replace a lost token in writing (both subject to fees).
To assure the continuity of services, custodian members should ensure timely payment of the annual fees for each user and show proof of payment to Dubai CSD to avoid any disconnection.
Note: In the case of any technical error faced during the subscription, custodians are required to report this via e-service with a full description of the error type as well as provide Dubai CSD with related print screens if possible.
Please note that custodians will be unable to generate reports from the system; the required reports will only be provided by the Dubai CSD upon request.